Heaven & Ale

You can pay using the following methods:

• Cash on delivery (for purchases up to €119.99)
• Credit card payment.
• PayPal – via credit or debit card
• Bank transfer or IRIS payment.
• Cash on delivery (for residents of Heraklion, Crete)

Read more about payment methods

With Elta Courier (Greece)

Your order will be delivered within 3 business days anywhere in Greece. ELTA Courier delivers Monday to Friday, 09:00–18:00.

For remote and hard-to-reach areas, delivery times may be longer.

Shipping costs up to 3kg are €4, while each additional kilogram costs €1.10.

For orders over €80.00, shipping is FREE throughout Greece.

If you are a resident of Crete, your order is usually delivered on the next business day.

For residents of Heraklion, Crete, order delivery may be arranged free of charge upon request.

With Box Now (Greece)

• For small and medium parcels within Greece, shipping costs €4, while for Cyprus it is €10 (for small and medium parcels, not large ones).
• For large parcels within Greece, our store will contact you before shipment regarding any difference in shipping cost.

With DHL Express (for Cyprus)

DHL Express shipments are priced according to the parcel’s weight and volume. The exact shipping cost is calculated during checkout.

With DHL Economy (for the rest of Europe)

Read more about shipping and delivery costs

Any exchange request must be made within 15 days from the purchase date. It must be accompanied by the purchase receipt so that we can assist you quickly and reliably.

Read more about product returns and exchanges